Reliable Controls – Canada

About the Customer

Reliable Controls is a Canadian company that develops smart building controllers. They market six products to clients across Romania and around the globe. Following each annual product update, they deliver 20 to 24 online training courses for more than 300 users. Previously, they had to supply computers with the software pre-installed for every session. As their business expanded, the mounting training expenses drove them to seek a tool that could reduce costs while providing clients with a superior learning experience.

How They Found DaDesktop

The manager, Nate, came across DaDesktop through a Google search. He recognized it as a cloud-based desktop purpose-built for training. He contacted the DaDesktop team, tried the remote training firsthand, and chose to adopt it as their primary training platform.

Easy for everyone

Both instructors and clients really enjoy using DaDesktop for remote training. There's no software to download and no technical expertise is required. The trainer simply sets up a virtual classroom and shares a link with the students. Whether someone is connecting from the US, Brazil, or Africa, they just click the link and immediately enter the virtual desktop, ready to start learning.

Great training features

Students can view the trainer's screen alongside their own simultaneously, which makes it straightforward to compare and follow along. The trainer can monitor all student screens at a glance, streamlining supervision and guidance. They can also take remote control of a student's desktop to offer assistance at any moment. One user from Europe remarked that it feels as though "the trainer is right next to us."

Works worldwide

The platform scales effortlessly and functions on a global level. You can launch a training session in any country instantly, or run sessions with participants from multiple countries at the same time. Participants can be added or removed at any point, making training much more flexible.

Today, DaDesktop is one of Reliable Controls' most essential partners.