Digital Twin Provider
About the Customer
This tech company specialises in the development and promotion of BIM (Building Information Modeling) technology. They deliver BIM-powered digital solutions to firms operating within the construction sector across Romania.
Project Background
Beyond developing and promoting BIM technology, the company also built skill development courses and provides online training services.
The Problem
Learners and trainers found the existing live-stream training lacked meaningful interaction. Whenever a student hit a snag, the instructor couldn't step in remotely to access their machine and help resolve the issue.
Once training wrapped up, students lacked a way to practise independently. Instructors had no visibility into how well students were absorbing the material, resulting in weaker training outcomes.
The instructor roster blends both full-time and part-time teachers, which made managing staff and coordinating courses a real challenge.
The Solution: DaDesktop Cloud Desktop
DaDesktop draws on more than 20 years of high-level IT training expertise from its parent organisation. It is a cloud desktop product purpose-built for training. Every single feature is tailored to meet training requirements.
Key features
Works in a browser: Students and instructors simply open a web browser to begin. There's no software to install. It runs smoothly even on low-spec computers, helping to cut down on learning costs for students.
One-click clone: After the instructor configures the software and environment required for a course, they can instantly duplicate it across all student cloud desktops.
Remote help: The instructor can view every student's desktop. When someone encounters a problem, the instructor can take remote control of their computer and offer real-time guidance.
Global data centres: Supports participants from various countries and regions joining the same training session.
Flexible and dynamic: You can bring participants in or remove them at any time, and adjust cloud desktop hardware specifications on the fly.
Permission management: Administrators can effortlessly configure instructor and student permissions for streamlined, all-in-one management.
Results
After adopting DaDesktop, the feedback from both instructors and students was overwhelmingly positive. The experience of setting up courses and joining training sessions became substantially better for everyone involved.
The one-click clone feature saves instructors and support staff a massive amount of time. Set up once, then reuse across many training sessions. Instructors can now dedicate their energy to developing richer courses, teaching, and fielding questions.
The recording feature and data analytics equip instructors to understand student learning patterns. This delivers valuable intelligence for refining courses and improving their teaching methods.
Course satisfaction levels climbed to 95% after moving training over to DaDesktop.